Privacy Notice

BACKGROUND:

This Privacy Notice sets out what personal data we collect about you, why it is being collected, how it is held and what we do with that data once it is in our possession.

Information About Us

Typhon Group Limited is a company registered in England under number 09981138 whose registered office is at Hitchcock House, Hilltop Park, Devizes Road, Salisbury SP3 4UF.

What Are Your Rights?

Under data protection legislation, you have the following rights, which we will always work to uphold:

– the right to be informed about our collection and use of your personal data

– the right to access the personal data we hold about you

– the right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete

– the right to be forgotten

– the right to restrict the processing of your personal data

– the right to object to us using your personal data for a particular purpose or purposes

– the right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time

– the right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases

– rights relating to automated decision-making and profiling. We do not use your personal data in this way.

What Personal Data Do We Collect and How?

We collect personal data from a range of individuals in the context of all of our business activities, including representatives of our suppliers, customers, agents, distributors, contractors and other business contacts, users of our website and social media, job applicants and employees.  The majority of this information will be voluntarily disclosed by you to us in both offline and online circumstances.

The personal information will consist of contact details and professional information, eg job title.  We do not collect any ‘sensitive’ personal data or personal data relating to children.

How Do We Use Your Personal Data?

Under data protection legislation, we must always have a lawful basis for using personal data. The legal grounds for processing your personal data are:

– for dealing efficiently with the matter for which you disclosed your data to us

– for the purposes of our legitimate interests, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine this, we will consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you

– it is necessary in order to comply with mandatory legal obligations to which we are subject.

With your permission and where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message or post with information, news and offers on our products and services.  You will not be sent any unlawful marketing or spam.  We will always work to fully protect your rights and comply with our obligations under data protection legislation, and you will always have the opportunity to opt out.

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent.  This will only be done within the bounds of data protection legislation and your legal rights.

How and Where Do We Store Your Personal Data?

We will store your personal data in the UK.  This means that it will be fully protected under UK data protection legislation.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

– limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality

– ensuring that your data is held on secure servers

– ensuring that all reasonable technological and operational measures are taken to safeguard your data from unauthorised access

– reviewing the security of our IT systems on a regular basis

– having procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.

How Long Will We Keep Your Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.  We will comply with statutory time limits and regulator best practice guidelines.

Sharing Your Data

We may share your personal data with authorities, suppliers, contractors, agents, distributors and insurers.  We may also share your personal data for the purpose of seeking legal or other profession advice or to respond to a legal request or comply with a legal obligation.

Some third parties may be located in countries outside Europe and the data protection laws of such countries may not be as strict as they are in the UK.  In those circumstances, we will undertake an assessment of the level of protection in the light of the circumstances surrounding the transfer of your personal data.  We will make sure that any transfers are not repetitive and only limited to the minimum amount of information necessary.

How Can You Access Your Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held) free of charge.  This is known as a “subject access request”.  All subject access requests should be made in writing and sent to the postal address set out below.

You also have the right (using the contact details set out below) to request that information we hold about you which is incorrect or incomplete, or which has changed since you first told us, is updated or removed.

How Do You Contact Us?

To obtain information from us about anything to do with your personal data and data protection, including to make a subject access request, please contact us at our principal trading address, being Unit G, Porton Business Centre, Porton, Salisbury, Wiltshire, SP4 0ND.

If you have any cause for complaint about our use of your personal data, please contact use so that we can have the matter investigated.  If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you have the right to lodge a complaint with the Information Commissioner’s Office.

Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes or if we change our business in a way that affects personal data protection.

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